• Finance And Business 07.05.2019 Comments Off on Adding Value Through Intranet Applications PDF 44702b2a7

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    by Ron Bohlin : Adding Value Through Intranet Applications

    ISBN : #1898085293 | Date : 1997-09-01

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  • Finance And Business 01.05.2019 Comments Off on Why Hate You Retailers Confession PDF C0a8a700d

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    Why we Hate you: A Retailer’s Confession PDF




    by Frank Lee : Why we Hate you: A Retailer’s Confession

    ISBN : #1460280148 | Date : 2016-02-05

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    PDF-c129d | Is the customer really always right? Heck no. For every friendly and polite customer, there’s an entitled and cranky shopper waiting for the world to be handed to them on a platter. Unreasonable expectations and out of proportion reactions can beat a retailer down, and this makes it an unhappy buying experience for everyone. This book is a public service, aimed at making consumers better human be… Why we Hate you: A Retailer’s Confession


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  • Finance And Business 01.05.2019 Comments Off on Extraordinary Performance Ordinary People Abraham PDF 794050a0b

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    by P.K. Abraham : Extraordinary Performance from Ordinary People

    ISBN : #812410865X | Date : 2007-07-30

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  • Finance And Business 30.04.2019 Comments Off on Emperors New Strategy Management Important PDF 8de1b9a43

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    The Emperor’s New Strategy: Why Top Management Have Failed Us in Their Most Important Task PDF




    by Frank Child : The Emperor’s New Strategy: Why Top Management Have Failed Us in Their Most Important Task

    ISBN : #1904879454 | Date : 2006-04-01

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    PDF-7c6ad | Illustrating the extent and seriousness of strategic management failure and contrasting it with the way well-managed professions operate, this book focuses on the root causes of poor management and suggests corrective measures. Identifying the weaknesses of planning and implementing strategy in business today, this text clarifies what “professionalism” really means and proposes that the problem li… The Emperor’s New Strategy: Why Top Management Have Failed Us in Their Most Important Task


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  • Finance And Business 27.04.2019 Comments Off on Information Smart Society Environment Organisation PDF 5b3a72af7

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    From Information to Smart Society: Environment, Politics and Economics (Lecture Notes in Information Systems and Organisation) PDF




    : From Information to Smart Society: Environment, Politics and Economics (Lecture Notes in Information Systems and Organisation)

    ISBN : #3319094491 | Date : 2014-10-20

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    PDF-e097b | This book presents a collection of research papers focusing on issues emerging from the interaction of information technologies and organizational systems. In particular, the individual contributions examine digital platforms and artifacts currently adopted in both the business world and society at large (people, communities, firms, governments, etc.). The topics covered include: virtual organizat… From Information to Smart Society: Environment, Politics and Economics (Lecture Notes in Information Systems and Organisation)


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  • Finance And Business 25.04.2019 Comments Off on Customer Connection Essential Communication Service PDF 76926adbe

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    The Customer Connection: Twenty Essential Communication Skills for Giving Better Service PDF




    by Kate Zabriskie : The Customer Connection: Twenty Essential Communication Skills for Giving Better Service

    ISBN : #1935425110 | Date : 2009-04-15

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    PDF-65215 | From making a good impression to closing up shop, there are specific actions every employee who connects with customers can take to enhance the service experience. This program reviews 20 essentials for consistently meeting and exceeding expectations. While it can be used on its own, this book is best used for the first time as part of instructor-led training…. The Customer Connection: Twenty Essential Communication Skills for Giving Better Service


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  • Finance And Business 24.04.2019 Comments Off on Customer Service Survival Kit Situations PDF 60210a364

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    The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations PDF




    by Richard S. Gallagher : The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations

    ISBN : #0814431836 | Date : 2013-03-20

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    PDF-13700 | The worst customer situations demand more of front-line employees than good intentions and the right attitude. These kinds of issues can send seasoned service professionals into red alert, and require the communication skills of a crisis counselor. The Customer Service Survival Kit explains how to use the right words to turn volatile scenarios into calm and productive customer encounters. Anyone… The Customer Service Survival Kit: What to Say to Defuse Even the Worst Customer Situations


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  • Finance And Business 24.04.2019 Comments Off on Automated Guided Vehicle Systems International PDF 6a02e3e7b

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    Automated Guided Vehicle Systems: Proceedings of the 6th International Conference, 25-26 October 1988, Brussels, Belgium PDF




    : Automated Guided Vehicle Systems: Proceedings of the 6th International Conference, 25-26 October 1988, Brussels, Belgium

    ISBN : #3540504044 | Date : 1989-02-06

    Description :

    PDF-6c3b3 | To a large extent, the competitiveness of any company – whether in the manufacturing, distribution or service industries – will depend upon how efficiently they are able to store and move materials. This proceedings examines the financial and human factors involved in effective distribution and warehousing and explores some of the recent technical advances in this area. The emphasis of the mainstr… Automated Guided Vehicle Systems: Proceedings of the 6th International Conference, 25-26 October 1988, Brussels, Belgium


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  • Finance And Business 23.04.2019 Comments Off on Customers Com Profitable Business Strategy Internet PDF 964865c86

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    Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond PDF




    by Patricia B. Seybold : Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond

    ISBN : #0812930371 | Date : 1998-11-15

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    PDF-b3e8a | Patricia Seybold is one of the few people with the credentials and experience to write the one book on electronic commerce everyone in business must read. Seybold has advised major companies not only on the technical requirements for a successful electronic commerce strategy, but also on the management, marketing, sales, and customer support systems necessary to create an infra-structure that seam… Customers.com: How to Create a Profitable Business Strategy for the Internet and Beyond


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  • Finance And Business 23.04.2019 Comments Off on Information Communication Technologies Organizations Society PDF 9b1c1b482

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    Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation) PDF




    : Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation)

    ISBN : #3319289063 | Date : 2016-02-10

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    PDF-84b15 | This book presents a collection of original research papers focusing on emerging issues regarding the role of information and communication technologies in organizations, inter-organizational systems, and society. It adopts an inter-disciplinary approach, allowing for the integration of contributions from various disciplines such as information systems, organizational studies, marketing, accountin… Information and Communication Technologies in Organizations and Society: Past, Present and Future Issues (Lecture Notes in Information Systems and Organisation)


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